Scam or fraud: Dealsmantra — Beware of dealsmantra!!!

Submitted by: Srinivasannatraj

Complaint Details:
An agent called me few days back (21.11.2016) saying that he is calling from icici backoffice and informed that all the icici debit cards are now changing to 3d secure card. He said that he will connect ivr and asked me to record my pin number and i did that without realizing it. All that it happened within 5 mins.. He gave me all information like emp. No, contact number, reference number., etc., after few mins i got a message to my mobile number that an amunt of rs: 8, 500 taken from my account.: (..

I tried the incoming number and the contact number he has given to me was fake. I checked their website number and there is no contact info available in the website…

Please be aware if such incoming calls…!!! And not sure of how to recover my money..: (

Scam or fraud: ICICI Bank — Unauthorized debit charges

Submitted by: venkat83

Complaint Details:
Hi,

At last and for emergency purpose, i had only rs.500 on my icici account (155401501142). but, on 1-dec-2016, i have observed that with the transaction status: “rtn chg-39273/funds insufficient/01.12.16”, rs 402.50 was deducted.

Can anyone from icici, enlighten me about this.

Fyi,

1. i am jobless for last three months (thats why i cannot able to do any transaction at this account).
2. my current situation: i just asked my friend to borrow some amount which i need to pay rent.
3. so many other financial probs too.

Thanks!

Scam or fraud: Reliance Digital — Whirlpool washing machine

Submitted by: Sebastin Robert

Complaint Details:
My name is s.j. Robert i took whirlpool 6.5 washing machine from reliance digital vashi navi mumbai. That machine got repair on 1st of november. And we place complain on reliance digital. Engineear came on 3rd november and took the product on 13th november from my house telling that we will get back in 2 days. But till date we dint got the product and no responce from them. Now what to do. It would be better if i place a complain on consumer court.. what u suggest…

Scam or fraud: Fastrack — Fastrack sunglasses

Submitted by: prachibarbie

Complaint Details:
I had ordered sunglasses on 24 Oct 2016 but due to very big size I had to return them as Titan eye do not offer replacements. Within a week ( 2 Nov) the sunglasses were returned and received by Titan. they said within 14 days time I will receive my money back in my A/c however even after a months time till today ( 2 Dec ) the refund is not been given to me. If any of Titan officials reviewing these escalations please arrange to refund my money and please remove from your web site 7 DAYS HASSLE FREE RETURN.
Order No. EC00153720.

Scam or fraud: Videocon Industries — Horrible customer service by videocon d2h

Submitted by:  Shashank165

Complaint Details:
My experience with videocon d2h for the past 15 days has been horrible. I had given the request to close down my d2h connection & process my refund around 13 days ago on 20th november 2016 with complaint no. 449544749 as i am going to leave the current city i live in by 7th december 2016.
I was assured by videocon customer care that their representative will get in touch with me in 7 days & process my request & refund any amount pending. 10 days later, i have received no call. When i called their customer care centre, i was told that a representative had called me but apparently there was no response from my end, which is a total lie, as i have checked my call log in truecaller id & there was no call from videocon d2h. They call 10 times a day when my balance is exhausted, but when a customer needs them, they don’t even call back once as promised.

On 30th november 2016, i called back, since i received no response & guess what, the representative registered a new complaint & told me to wait for 7 more days. Angry with this attitude of videocon d2h, i insisted on talking to a senior, & i was forwarded to a senior supervisor who assured me that my complaint & refund will be processed in 2 days.

On 2nd december, i called customer care, as my refund was not processed in 2 days, and now i am told that my complaint was registered on 30th november & i have to wait for 7 more days.

I am completely fed up with the non co-operative attitude of videocon d2h customer service. There is no escalation mechanism where customers harassed by consumer care can go to. I am going to leave the current city i live in on 7th december & there no response nor co-operation from videocon d2h to process my refund before that. All customer care does is try to delay it further & further.

I sincerely hope someone responsible at videocon will take note of this & help me process my refund immediately.

Regards,
Shashank

Scam or fraud: Pizza Hut India — Payment made but order declined

Submitted by: Saksham Dhingra

Complaint Details:
Thus is regarding the order that i placed on sunday 20th november, 2016 on pizza hut. The amount of rs 578.40 was deducted from my account but the order was declined.
On calling customer care, i was assured that the amount will be refunded within 8-10 working days and it’s already been 12 days. I have called customer care 2-3 times but all i have got is 2-4 days of delay.
Pizza hut must look into the seriousness of this matter as this has become a regular complaint regarding payment deduction.

Scam or fraud: eBay.in — Cheating the money and speaking very harsh

Submitted by: nithiamanivasan

Complaint Details:
Paisapay id : 44198673048. I have ordered the product quantum qhm316 headset (With mic) on the date of 27/11/16 by using prepaid on that day. On today 2 dec 2016. They are telling your product has not shipped wait for 10 working days the refund will. While calling to customer care they are telling no reason what the seller do that only you cant ask any question. And speaking harshly and telling you can purchase in local market online shopping you dont do here after they are telling. This is my seond order happing same like this they are telling wait for 10 days. And also while calling daily then only the provide refund. One of the customer support telling wait for 10 days or else you get lost from ebay no need to buy anything with us they are speaking very rubbish manner.

Scam or fraud: Times Global Insurance — Insurance number 66690801070 – times global insurance are cheaters

Submitted by:  ABINAS SAHU

Complaint Details:
Here people are very misleading, My insurance number 66690801070 for iPhone 6s 64gb.
I lost my phone on June 3 and I submitted with every document which they asked for FIR, closure report etc.. It has been 50 days since I presented the closure report and I am getting no word from the insurance company directly. However there agent said I am helpless too and suggested me to lodge a complaint in consumer forum.
I am going to fight and will go to every extent.
Please dont trust Times Global Insurance, their customer care rarely pick up calls in case you will select the claims option. 24/7 customer care claim is also false.

Scam or fraud: Times Global Insurance — Insurance number 66690801070 – times global insurance are cheaters

Submitted by: ABINAS SAHU

Complaint Details:
Here people are very misleading, My insurance number 66690801070 for iPhone 6s 64gb.
I lost my phone on June 3 and I submitted with every document which they asked for FIR, closure report etc.. It has been 50 days since I presented the closure report and I am getting no word from the insurance company directly. However there agent said I am helpless too and suggested me to lodge a complaint in consumer forum.
I am going to fight and will go to every extent.
Please dont trust Times Global Insurance, their customer care rarely pick up calls in case you will select the claims option. 24/7 customer care claim is also false.

Scam or fraud: ICICI Bank — Icici home loan complaint for wrong interest rate

Submitted by:  Ved0318

Complaint Details:
I have applied for home load from icici bank through one of the broker torrens professional consultants. It seems icici bank doesn’t have any policy regarding what documents are required. Every other day the agent asked for new documents.in the name of indemnity bond they collected rs.3500/- unofficially from besides processing fee. They did not give the committed interest rate. It was told that interest rate would be 9.30% but was done on 9.35% also they have twisty represented the cheque of processing fees.
Even at the time of disbursement they delayed and they called me in the office hours. I have made several requests at customer desk of icici bank and they have provided complaint number every time, i mentioning two of them for sr443916932 and sr437669450 but nothing was happened even they did not revert back, after that they have twisty represented the cheque of processing fees.
I got the sanction letter after the disbursement, after the disbursement only relationship manager has been assign to me officially but of no use, i made several calls to him but he said that i did not make any competent to you and interest rate will remain the same. Icici should take more responsibility and do its work seriously and deliver better customer service.