Scam or fraud: Hdfc Bank — one assist wallet

Submitted by:  Rajs9222

Complaint Details:


Without informing me HDFC one assist (wallet) has been renewed (for the 2nd year) with Rs. 1899/- debited from my credit card.
I request you to cancel the renewal of HDFC One assist (wallet).
Already the same complaint has been raised through phone banking on Sep/18, Oct/18 & 23/Nov/18.
Kindly update with reversal of this amount to my credit card.

Your executives are saying an amount of Rs. 900/- was credited to my account, but i checked in my credit card statement no amount was credited at the month of Sep/18, Oct/18 & Nov/18

At the time of availing no one informed me that this is a auto renewal.
I have the recorded voice call with your executives.
If the plan is not getting cancelled i am going to take legal action against your firm.

Dhanraj R S