Submitted by: Natasha Perry Thomas
Complaint Details:
Airway bill number: 42501794926
Twice the shipment came in when i was not at home. After that 4 times i called up customer care and they assured the shipment will be delivered on the said day and hence i stayed at home. All the four times it has not yet been delivered. This is getting frustrating now. The first executive i spoke to…i do not remember the name. The other 3 i spoke to were Shubhangi, Radhika and Alisha. All of them promised that the shipment will be delivered. Radhika on the 3rd of dec confirmed that the shipment is out for delivery. I was hence at home. Just an hours after i spoke to her on the online tracking site it was updated that the premises is restricted. The delivery guy did not even come to the society. I called back Radhika and she said it will be delivered today. Alisha also confirmed that it will be delivered today but seems they are just fooling customers.