Submitted by:  kani juneja

Complaint Details:
I was buying a Chinese sim card from Clay through their website and what a frustrating experience. Super slow website. Loading the documents took me forever and at the last minute I was shown an error page. SO then I requested a call back. A button which wasn’t working on the website. Then I tried chatting with the user on the side. They took all my details and said that someone from their team will call me. Been 3 days, no call yet and no sim card also. I am glad that I experienced their services before hand. I wonder how would their services be post purchasing the sim card.

Submitted by:  Suman kunwa

Complaint Details:
Sir, when i transfer Rs 5000 rup from my a/c to wallet my a/c balance had been deducted but not credited in to wallet.my bank transaction id is-635911116448.so pls solve it quickly.i am worried about this plzzzzz.i am first time user.i have no experince about it.how it works.what is your customer care no and no one recieve calls only computer give command and instructions.

Submitted by: abhigyan arun

Complaint Details:
Rs 1050.60 has been deducted from my paytm wallet today on 24th dec 2016 all of sudden with a message- You paid Uber RS 1050.60 though i didnot book any ride. Please take immediate action you are not understanding my pain. I tried calling customer care but no response.This is fraud.This is not the fair way of doing business and i dont want to take any harsh action.

Submitted by:  Randhir Prasad

Complaint Details:
I purchased a dress from Ms Venus Garments situated at 4519-20/2, Subzi Mandi, Ambala Cantt-133001 on 24/12/16

TIN No of Shop is : 06641020140

The cost of dress was rupees 950/-. I was charged with rupees 970/- as I made the payment using VISA silver debit card (XXXXXXXXXXXX0016) of State Bank of India.

On asking for the reason for extra 2%. The seller told me that PM Modi has excused the charge but his bank is charging so he will take 2% extra from me.

My payment reference is txn#635908393562 at POS 00016205971210

Submitted by: sandeep katariya1@gmail.com

Complaint Details:
After 1Month, Why are you not deliver my order audio CD(Hindi) Alisha Chinai Made in India and Soniyaa ? Order placed-24 Nov. 2016
ORDER NO : 1164503294
Invoice No: A 31349
I have registered lots of complaint to you BY MAIL AND CONSUMER FORM”MY INDIA SHOPPING” Every time to avoid customer problem that you have not delivered order…

“You have harassed me with a mental torture”

“I have no any option to take action against you and your Website MYINDIASHOPPING”

1ST I WILL REGISTER F.I.R. AGAINST YOU, MY NEARST POLICE STATION AFTER THAT I WILL SEND A COPY OF F.I.R. TO YOUR NEAREST POLICE STATION AND ALSO SEND GOOGLE
I HAVE COLLECTED MANY COMPLAINT AGAINST YOU AND PERSONALLY IN CONTACT WITH…THEY CALLED YOU AND YOUR WEBSITE IS A FRAUD

AFTER THAT I WILL FILE A LEGAL CASE IN COSUMER COURT AGAINST YOU AND YOUR WEBSITE, HOW ARE YOU CHEATING WITH INNOCENT CUSTOMERS WITH MENTAL HARASSMENT…A CASE AGAINST YOU ‘MENTAL HARASSMENT AND OTHER THINGS …
EVERY TIME YOU HAVE TO ATTEND THE CASE DATE COME TO IN FARIDABAD ( HARYANA)

Last…if you not deliver my order, return my money back as soon as possible otherwise

If I filed a F.I.R. AND LEGAL CASE AGAINST YOU…

NO ONE CAN HELP YOU INCLUGING ME

SANDEEP KATARIYA
Writer, Director, Editor
&Media

Previous Mail :

What is your Problem ? Why are you not telling the truth to the customer ? Customer already pay you 24th Nov. 2016 Rupees 284 .And your deliver commitment 3 to 10 days. You mail me currency issue but online cunnency is not an issue because every online shopping website deliver order timely.”MY ANOTHER CD DELIVERED FROM U.K ( UNITED KINGDOM ) TIMELY WITH IN 15teen DAYS.I can give you the proof of this CD that comes from U.K.My cd can deliver from U.K but After 26 days, you couldn’t satisfied me that my audio cd deliver date.why are u doing this kind of many things ? Please Tell me the truth what about my order ? Clear the picture…please deliver my order as soon as possible…
If you don’t have my order ( audio cd alisha chinai made in india and soniyaa ) in your stock…Please my money return back…Refund me Respectly
Why u not receive the customer care phone no. I haved called 100 times but no one receive the phone WHY ? That is currency issue also ?

How can you refund my money which sources ? Mail me
I am writing this because I am totally desperate about your service.
I have to buy CDs and DVDs more but you tell me how can I placed another order with your webside ?
I am a regular guy to BUYING ONLINE SHOPPING INDIA AND ABROAD
I am regularly check my order detail TRACK MY ORDER but every time I found Nil and status- Under Process…Order under process and dispached soon…
Please reply me and deliver my order as soon as possible.

Submitted by: dvsateesh

Complaint Details:
Morning Star Travels Mangment is Fail to Control drivers and conductors. They are Changing Too much amount while passengers are Carrying Rice Bags or Cotton Boxes. According to goverment Norms Up to 50 Kg’s luggage she’ll be carry with Passenger.
Please Provide one specified Colum for Luggage Details to Avoid arguments, Tips & Unnecessary Charges during gurney .
Morning Star travels staff behavior is Very rude and Violent Behavior. Please Remember your Entire Business is Depends on Passengers so please Respect the passengers First.

Submitted by: ramachandran ramadoss

Complaint Details:
I filed a complaint (Ticket no: 1104294675) that after i load machine clothes, no water inlet was happening. The service person came and attended the call after 3 days of complaint confirmation. He told that he will be bringing the things to rectify the issue. Its been more than one week after that, no sign of person turning up to rectify the issue. I have opened another complaint that my complaint has not been rectified (Ticket No: 1104367669 ). This is not the first time am facing issue with your people when i filed a complaint that my machine is not working and the issue has been rectified after one month, this time am taking it too much serious. Do i have send my clothes to laundry evn after purchasing the machine at home.

I can understand all situations that it takes time to rectify issues but the service person didn’t even tell us the nature of issue, only after calling the service center the people from the service desk told the actual issue and promised that they would rectify soon but still no thumbs up. I called the service person directly and enquired about it, but his answer was ask the service center. When called service center they would politely say me we will send service person to rectify the issue. This is being carried for more than 1 week. The service person is also not answering properly. The interesting thing is that i get a tooltip that not to use abusive language while submitting complaints but i think you people have to teach the same to your service person also.

Submitted by: Sumeet Solanki

Complaint Details:
I have been complaining since 20 days regarding a payment dispute kept on hold by mswipe… The customer has not recieved any kind of refund in his bank account as said to me by mswipe earlier ..But there is no reply from mswipe since 25 days after mailing them…verry very poor service by mswipe…thinking to switch on more a reliable service provider…

Submitted by: Ravi Bankar

Complaint Details:
Paytm — Wallet to bank
on Dec 08, 2016
I have trasfered 5000rs from my wallet to bank transfer but i am not able to transfer…amount is debited from wallet…but fiunally itshows pending…plz refund my, money back…my mobile no 7875706004…plz help me go get my money refund back…its very urgent…

Order ID 2344519216
Transaction id4358124781
Account no.31846682559
Refund not credit my account

am very urgently needed i lost 5000rs now only
Please help mi

Submitted by:  Jain Mohit

Complaint Details:
Dear Sir

I wanted to bring to your kind notice, the irregularity by Kotak Mahindra Bank, Satellite Branch, Ahmedabad. My complaint is pending from 6th Feb 16. The Bank has intentionally stopped responding to my follow up emails and the entire branch management as well as Bank Management are aware but they are harassing me by not responding.

You will be surprised to know that the Customer Service and the Nodal Desk address they have shared on the Kotak Mahindra Bank’s official website they don’t respond and have been closing my complaint wrongly and manipulating them as “Resolved” . In past, It is only when I looped the CEO’s email and Country head public email address from Kotak’s site I got a revert from Nodal that they will look into the matter and then they called me that I should not write to other email id’s. but they have not done anything and are closing my complaint without any resolution

The issue :

On 6th Feb 2016, I attempted an ATM Transaction for Rs. 5000/- which was unsuccessful, the machine failed to dispense Cash. I notified the bank’s nearest branch in person and they told me that it will not be debited but the amount was wrongly debited. I lodged my complaint at Customer Service Call Center and they reversed the wrong debit and just after some days they debited again without notifying me. Since then am following, I have looped in Bank’s senior official also but no one has even bothered to respond. Their officials are involved in Scams and are highlighted in media quite often. They are not sharing the CC TV Footage for the reasons best known to them

The Branch where I have opened my account in Ahmedabad, Shivranjani Branch this is hopeless branch which has no governance. I am being harassed insulted, not heard by the representatives of Kotak Mahindra Bank. They are fully responsible for the issue and should own it and resolve.

Apart from this transaction also there are other transaction where I got the money but was debited twice by ATM entries and I have asked bank about the details but they are not explaining nor sharing any details or producing the CCTV footage. Quite often these people are calling me and asking me not to write emails or lodge complaint.

I request your intervention and request for the detailed investigation, the CCTV footage of 6th Feb 16 will prove that I have not received any cash but not sure that form almost last 10 months they are not sharing the footage

I want my amount to be credited back with interest and the wrong entries they have done should be rectified

Thanks

Mohit Jain
09099980404