Submitted by: theninlingeswaran
Hi customer care dept,
I n. Lingeswaran native theni (Kadamalai gundu), then working in chennai. I come to know about aadi offer against yamaha bikes in yasotha yamaha showroom, theni in that 18000 inr as down payment for yamaha fzs-fi bike, but they refused to avail that offer because i have bought in aadi 20 (05-08-2016) by the way they ask me to pay 25000 inr and rest amounts in emi (Hdcf finance) i agreed. (Sales manager murugavel)
For emi clarification they ask me to submit following proofs 5 month payslip, native house eb bill, address proof and guarantee from house owner (My mother). I have arranged so and so documents within a week and they ask me to submit address proof of chennai (Where i am staying) from a government doctor signature with seal attested but by mistake doctor didn’t sign in residential address as a result they ask to pay extra 5000 inr i tried as many ways as possible to get signature with seal from doctor for a month but failed as a result i payed 5000 inr as they demand.
They again as me to pay 5000 inr and they delayed the finance process for two months and they once again ask me to pay 5000 inr for finance processing fee. I unsatisfied with their customer service and planned to change the finance (Hinduja layland finance, theni). As far i have payed (18000 + 7000 + 5000 + 6300 = 36300 inr) and balance 63725 inr via finance (Hinduja layland finance payment dated 11-nov-2016) to the showroom.
It has been 1 and half month still they didn’t done rto registration process i have also raised complaint to mr. Krishna moorthy (Showroom owner) but no response. So i raise the complaint via mailed to you if any further delay i will lodge complaint against showroom in consumer court.