Scam or fraud: Xiaomi India — Poor replacement services. no response at service centre.

Submitted by: pooja karambelkar

Complaint Details:
I have bought my redmi note 3 on 13 Nov. Facing issue with a spare part was ordered since past 1 month at service center B2X Service Solutions SHOP NO MZ 22 YASHWANT PLAZA NEAR RAILWAY STATION, SOUTH TUKOGANJ INDORE ( M P ) – 452001 but no response from the service center.
No help and not providing proper service. Advising to buy spare from ebay although my phone is under warranty.

Need to replace the sim socket but unable to do it since past 1 month.