Scam or fraud: Vodafone India — Broadband connection (dongal)

Submitted by: Bindu Madhav Agnihotri

Complaint Details:
I had taken 5 gb data pack for six months.I was explained that i can use 5 gb data during billing cycle from 20th to 19th of next month.I rarely used full 5 gb data.But still i was sent a bill for activity which i had not used.Last month also it happened.When i made inquiry i was told that by mistake bill was prepared and was informed to ignore.I have received bill again now with addition amount due and also penalties levied on previous pending bill.At the time of taking dongal i was informed that i can use 5gb data in a month. Regarding other charges i was not informed.Still i am having one month validity.Now i am not able to use the data.