Scam or fraud: Trackon Couriers — manhandling of documents

Submitted by:  himashree

Complaint Details:
A courier was sent to me from Delhi to Guwahati on 13-11-19 . The status of the courier have shown delievered as on 16-11-19 but I have still not received my consignment in which I have my educational documents. After tracking my consignment I have come to know that my consignment was delivered in Janakpuri which is wrong address. It was meant to be delivered to guwahati and the address was provided properly still these mishandling happened. The website of the company does not provide any provision for complains. I have already inquired in a nearby branch but they are not interested in solving my problem and I have also called the branch from where my consignment was sent but they were clueless. I have also called on this no. [protected] which is their call center no. but they are not receiving my calls. All my educational documents were there. I have a job interview on December for which I need by educational documents. Kindly treat my case with urgency.
With Regard