Submitted by: pankaj1192
Complaint Details:
I am pankaj verma. i have taken a connection from tikona broadband on the name of my sister Priya Verma. in the month of may. I stopped using the internet near about 13may2016, & every 15th of month the bill cycle get renewed.. so therefore i called to tikona customer care at near about 15th may to stop my services. & they register the same. but the service got stopped on 23may.2016.
So they have made the bill for bill cycle from 15th may to 23rd may of 275rs nearly.
whereas i didn’t use the internet after 13th may. i paid the amount of bill cycle till 15th may..
& i am not using the services from 13th may. then why should i pay the money for the bill cycle of 15th may to 23rd may..
Now what they are doing. they are messaging me & sending me mails regarding to pay the bill from last 6 months & every month they increase 100rs. amount…
& now they have made 776.42 rs. amount..till november
kindly please help me out i have frustrated because of this.
my airtel User ID- 1111193064
On the Name of- Priya Verma.
please reply me with the solution for this on my contact number..which is below..
Pankaj Verma
pankajverma03@gmail.com
09713030838