Scam or fraud: Tata Sky — Double. Payment

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Complaint Details:
Bad and horrible service.

1)on nov 30 tata sky called my wife for new offer, which we never asked for but they called. They supposed to cal me. As my no been registered.
2)when my wife denied to take they forcefully activated without our permission.
3)i asked ur executive avinash and akash to transfer my calls they denied ti do that.

This is not at all acceptable. This is second time happening with me.

Though i have check the recording and in recording its clearlly mention that my wife denied to take this offer.

U guys have to refund it or i will escalate it to mr harit nagpal.