Scam or fraud: Swiggy — order no: #24058226892 & #24075239090

Submitted by: niraj.sri2002

Complaint Details:

Dear concern,

Tomorrow we ordered 2 times and there is very bad experience regarding services, food quality and delivery time the details are as under :

1- Order No: #[protected] Restaurant: Balaji Ka Dhaba, Lucknow

Order time : 16:21 Delivery time : 16:51 Expected delivery time given by you : 27 min.

i)- Food was packed in small plastic carry bags (its order of Thali 02 Nos.)

2- Order No: #[protected], Restaurant: Little India

Order time : 21:04 Delivery time : 21:59 Expected delivery time given by you : 33 min.

i)- Delivery after 1 Hrs, after when we call to a restaurant several times regarding delivery.
ii)- Food was burnt and uncooked.
iii)- Food was fully cold
iii)- Food was stale and not tasty.

I am using your service since long, but tomorrow we are very disappoint and need to say good bye to you, I am trying to a customer care with your app or contact no but all your services is not active, we waste our time and money too.

Attached with this mail all snaps with order No.