Scam or fraud: Sun Direct — DTH system not working / Shameless policy and working culture.

Submitted by:  D Sunil

Complaint Details:
I have a sundirect DTH in my Chennai quarters. After the cyclone affected from 12Dec my DTH were not working. The same has been reported to customer service after the fourth day of cyclone. 10 days passed, the sundirect official did not took the action by sending technician to resolved the matter. Repeated telephone calls and emails, faxes and letters to the office. Not bother about the customer service. When ever approached to CC they were promising to rectify the defects by 24 hrs. What I will do? Anybody have a suggestion?