Scam or fraud: State Bank Of India [SBI] — Double time Convocation fee payment dua to The Shutdown of site

Submitted by: Krutik Patel

Complaint Details:
I paid my convocation fee of Gujarat technological university on 9th December at night but due to your site shutdown I couldn’t pay my fees.(confirmation page was loading and then they showed me of the shutdown of site page). so I tried again to pay my fees on 10th December.. and I paid it successfully. On that day I got a message on my phone that 500rs amount is debited from my account twice.. both the payment were successful.. then why did it show me that the site is already shutdown?
I want my first 500rs back ..
My payment number is DU58088031..
In my convocation form I mentioned second payment number..

So kindly refund my money..
It is clearly not my fault..
Your site was showing shutdown..
I have also the screenshot of that page..