Scam or fraud: Spice Jet Airlines — unauthorized excess baggage charges

Submitted by: Yamini Sachdeva

Complaint Details:

PNR: TF51QK
Date of travel:[protected]
Departure city: MAA
Arrival city: DEL

Problem: Airport weighing scale measured my check-in luggage at 14.9kgs. My personal weighing scale measured at 13.7kgs. And my check-in counter measured the same at 18.5kgs.

I was charged unduly for 3kgs, ie, Rs 900/-

Initial payment= 8123/-
Excess charge=900/-
Total payment=903/-

Request: I would like a refund.

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