Scam or fraud: Sony India — Sony Xperia M4 dual

Submitted by:  Guptasudhir007

Complaint Details:
Sir, I buy my phone on date – 18/Dec/2015
From the till date I repaired my phone approx 3-4 times and still I had problem in my phone.
I went to Sony service center in ludhiana. Staff said that my phone is damage so I have to pay for the damages. It’s a Little bit Crack on body part so he said we will change the touch so it cost approx 6500/-.
But the main problem is it is naturally damaged because my phone protecter is till fine condition not even damaged.
So why are you charging me a cost. And it’s not a small Amount you are charging.
I spent a 19000/- and I had my phone warranty till the 16/Dec/2016 approx 24-25 days.
In a year my phone went to company many times.
I hope I get a positive revert.

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