Scam or fraud: sold an used laptop to me

Submitted by: Avinash Kolla

Complaint Details:

I have bought a laptop ASUS X540L from vishal computech privete limited-Ameerpet on 19th december-2016.My laptop did not function from 22nd december.It has only worked for 2 days.when i have taken this laptop to the service center they told me that the laptop has already been brought to the service center on 28th septem-2016 and 13th october -2016.So the service center told me that they cannot issue a new laptop to me as DOA policy has already been utilised by the previous by this i came to know that the laptop which i have bought was a used one.please look into this.

My name:Avinash

laptop serial number:G7N0GR01A33428D

RMA number given by service center:INUKK6C1094