Submitted by: pala@123
Complaint Details:
I was received a holiday package from shop4deel for 6n/7d for tour to Andaman Nicobar from 31 Dec 2016 to 07 Jan 2017 including Air Fare. Total package cost was 32000/-. Accordingly as advance for booking I have paid 28000/-. Initially on 21 Sep 2016 Rs 8000/- was paid online vide transaction ID-119000000 and on 24 Sep 2016 I paid Rs 15000/- online vide Transaction ID No-119344958 Receipt for both is received by me. Rs 5000/- was paid through PAYTM on mobile No 8802116375. Total amount paid is Rs 28000/-. Now I am trying to contact on Tele No – 0120-6500458 and mob No 8802116375 both the numbers are switch off. Contact person is Mr Sharma. Few days back call had come from Mr Sharma to pay the balance amount of Rs 4000/-. but he gave another number. On asking about previous No he told that the number often changes and it is generated in system. I was in doubt and told him that I will pay on line through banking but he refused and told to pay by paytm with other number. Still I have not received any Air Ticket/confirmation.
I have send five mail from my mail ID daleep2007kumar@yahoo.com but no any received from them.
Now I want to confirm whether this was fraud or actually they have booked my package. My mail is as above and mobile No-9552595787. Awaiting for reply as only 10 days remaining for my journey.
Daleep Kumar
Goa