Submitted by: dkp1
Complaint Details:
Refrigerator model no- RT28K3343D2, purchased on 10.12.2016. On 18.12.16 I complained for the defect, on 19.12.16 a person came but issue not resolved, on 20.12.16 again an engineer came worked for 2hours, but defect not resolved, engineer said product is defective and cannot be repaired. Now I am very much worried that wether I have been cheated by Samsung, because within 7 days of installation of my fridge, compressor is found defective and the representative of Samsung is telling that it cannot be repaired. Please help me as I am feeling cheated. I had very much faith on Samsung but now disappointed.