Scam or fraud: Samsung India — Mobile A7 2016

Submitted by: vishalgoel1234

Complaint Details:
Hi I am Vishal Goel and I brought samsung A7 2016, 2 months back but now it got damaged in my pocket (got band and its display also came out of phone frame) although phone is working perfectly fine . But my concern is when I brought this phone (with lots of money) with this thought that this phone will be durable and good in his performance but it was my mistake, it would have better if I bought some local china same alike phone and when I complained the same to your service center in gomtinagar lucknow they didn’t accept my complaint and asked me to visit other service center (this is how we treat our valuable customer).

In last 15 years I used nokia, motorola, LG.. etc but never used samsung phone so thought to buy one for myself but seriously my experience is very bed with the brand and the product, this product quality is very poor and cheap.

Now pls suggest what to do and where to complaint.

Pls revert with the proper solution.

Expecting your reply asap. My details are mentioned in my signature.

Vishal Goel