Submitted by: Atosh Kale
Complaint Details:
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Network issue
Atosh Kale
to customercare
14 hours agoDetails
Dear sir,
My name is Ashok kale and my mobile number is 7666054429. I port this num on 9th dec 2016 from airtel to reliance. Reason uske piche ki muje airtel se acha plan mil raha tha jis mein unlimited calling and 2 gb net free our usi baat se maine num airtel toh reliance mein port kiya. When i purched this sim tab wo reliance ka tha uske piche reason ye hai ki i trust this comapany… i love to use this company’s simcard but becouse of some reason maine ye sim card port kiya dusre company pe or on9th dec maime fir reliace port kiya.
Sir, reason mera is mail ke piche ki jab se maine ye num reliance mein port kiya ab se leke ab tak yani (9th jan 2017) nahi muje thik se mobile ko range mila h nai thik se meim kis se baat kar paya hu when ever i called muje ek he msg ata hai display par ki that (your network is not registered ) or samne wala call kare toh swich off dikha ta hai i try from my side jitna bhi muj se ho sakta 5 time gallary mein jake aaya but every time mein apne problem ke baare mein bata ta hu tab tab unka ek he jawab hota h ki 4g reliance sim ka network problem h or wo aapko he nai sab ko h. Ye 1st point or muje ye baat jis time mein port kar raha tha tab pucha bi tha maine network ke baare mein lekin provider ne muj se zhut bola ki network acha hai aap use kar ke dekhiye. Maine gallary mein jake customer care se ghanto yahi baat kahi ki koi sollution chaiye muje is baat pe lekin unhone muje saf saf kaha ki kuch bi nai ho sakta jab tak comapany kuch nai karti. Muje already is sim se bahut porblem face karni pad rahi h… or mein nai chahta ki muje or problem ho… so reqest to you sir ki muje mera problme 3 din mein clear kar ke do… otherwise muje is pe koi or legally complate uthana padega..
Thank you..
reply as soon as possible..!!