Submitted by: sudhirprasad
Complaint Details:
I went to reliance digital to purchase joi hotspot i got it and paid for it
they told me to show the bill and get the sim tomorrow a the stock is finished
i came in the evening and asked for the sim then they told to give in the morning as we donot provide the sim in the evening after 6 pm
note 1 they donot told me the timing rather they told to come tommrow
then i came in the morning next day with the bill again the same representative told me to brng the device as well
note 2 they told me bring the bill only previously second day they asked the device also they did not said this earlier
third day i went with the bill and device and also the id proof thenhe denied saying the adress proof s not good
note 3 the representative was nt clearing me what to do to get the sim and get activated the device whether i told i am in urgent use of internet so i am purchasing this device.
next i cam in the evening with all the requirement then the sales man refused to give the form saying i will only fill the form and was taing 1 hour to fill the form not bothering about the queue.
when i reported this to the other salesman then suggested me to give a kick the the counter and told this is the way the work is done and you ca get your sim his name is akhilesh yadav
one sales man told if i will not com to job for one month i will get paid i donot worry about you
is this way to talk to the customers
i was in a urgent use
if i would know i will get the sim so late then i would have not purchase this
i think your salesman are notsupporting customers and only focus o selling the products to get the salary.
thank you please contact me as soon as possible
i am in trouble.