Scam or fraud: Razor Pay Irctc Payment Failure — ticket booked – payment deducted 2 times

Submitted by:  Chaithanya Rajula

Complaint Details:

I have booked ticket for train 12809, 01-feb-2018, SL, CSTm – NGP.
Payment: 1

transaction id :[protected] to razorpay[email protected]

Amount : 1275

Payment : 2

transaction id :[protected] to [email protected]

Amount : 1275

two times 1275 + 1275 deducted.

i have raised query from BHIM AXIS PAY with Query Id : [protected].

kindly help me with this transaction.
within how many days i will receive money back into bank.