Submitted by: pswaroop50
Complaint Details:
Hi,
I put a premium ad for cars in Quikr in Oct 2016. The car got sold within a week. I tried to delete the ad as I keep getting offers even after selling. I could not delete the ad. So I called the call centre and told themto delete, they said they will do it. I kept on getting the offers and also alerts of people who are looking to buy cars. I tried to delete the alerts which did not help. I called call centre 100 times and told them to delete the alerts. Nothing is happening, i still get alerts. I wrote to their support@quikr.com, still no solution. I did this several times.
As of today I am still gettingthe alerts and filling up my inbox.
The call centre executives tell me that it will take 48 hours every time I complain. It is going on for a month now.
The call centre calls gets disconnected most of thetimes. I have to make several calls to get to speak to some one. When I complain they disconnect the call. I cant get their HQ numebr. The Delhi number also disconnected the call. Second time I called he said it got transfered to telesales dept even though I asked for customer support.
This is pure harassment. Added to this now I am getting alerts on computer products which I never even tried.
Need your help.
The call centre no is 080-67364545