Submitted by: vipin mundra
We had ordered a Paneer Vegorama pan pizza and it had foul smell. We contacted the staff and reported the same issue. A delivery guy came and told to meet the manager. After going to the same store along with the delivery guy, the manager was extremely rude to talk to and was telling us to prepare the pizza by ourselves. If we are to prepare the pizza by ourselves, why are they even providing the service. The manager was unapologetic even at the end of talk. Further to mention, the pizza was not eaten by any of the staff and they were not ready to take the responsibility for the same. If such rotten ingredients are used in pizza, it could cause someone serious health issues and could bring bad name to the company name.
Date of incident: 25th Dec, 16
Pizzahut Devyani International Ltd, Mira Road (East)