Scam or fraud: Paytm Wallet Transfer Solutions — Refund money from Paytm to bank

Submitted by: 9935889576

Complaint Details:
My mobile number is 9935889576
Transfer money-3000 and 100 rupees 16/12/16
Plz status of that money transferred
Wallet Txnid: 4589598873 ( 3000 ru.)
Wallet txnid: 4587337153 (100ru.)
This both transferred money detail which both in can’t recieve money
Paytm txn id bank: ONE97.3642.6122016144442
But bank also said he have no idea