Submitted by: Sharib Asrar
We have used option “send money to back” for rupees 10300 on 12/19/16 and yet not credited in the respective account. I lodge my complaint through email and tweeter and did not get the satisfactory answer. They have some templeted email which they are forwarding every time. Per rbi guideline the deducted amount must be credited within seven working day.
Here are the transaction details for your easy reference:
Mobile number: 9717426588
Bank debit transaction id: ecom 63542187
Send money to bank: 12/19/16
Wallet order id: 4713928693 (It was pending for 2 days, now it is not showing pending)
Today, i sent the latest mini statement to paytm care which is also reflecting the deducted amount. Looking forward to hearing from you.