Scam or fraud: Pantaloons Fashion & Retail — money not refunded ( 3680.15)

Submitted by:  KSHITJ SONI

Complaint Details:

Hi kshitij soni here

I Purchased 4 clothes I.e. 3 half shirts and 1 black jeans from pantaloons, DB Mall, Bhopal on 13 july 2018.

The Payment was done via Phone pay app
Money deducted once but payment failed then again I requested the payment link from the service boy, money was paid to the pantaloons again. So my money was deducted twice but the refund of money was not done to me immediately.

On that night @ 11 pm, when I checked my Phone pay statement it says that refund process has started for rs. 3680.15 but it will take 9 working days. I’m in urgent need of the money, so please refund my money as soon as possible.
Please refund my money at the earliest possible time .

If you can deduct money instantly then refund it immediately. Don’t take 9 days to refund it.

Being one of the reputed brand, this is not professional culture to take so long period for refund of the hard earned money.