Submitted by: Arindaml
I had pre-booked a cab for 4am pickup for Hyderabad Airport. Kept waiting for cab details by SMS. NO SMS, No App Notification – when I called customer support, they informed me as a matter of fact that it has been cancelled. I was about to miss the flight – a good samaritan drove me help me still make it to the flight.
The service is not only poor, the attitude is one of callousness.