Scam or fraud: Ola Cabs / Ani Technologies — ola cab payment and account blocking

Submitted by:  samsam9

Complaint Details:
Yesterday I had booked OLA two times in Kolkata . During my first ride CRN[protected] driver has taken Rs78/- excess for extra 16 minutes. The fact is that traffic police was detained the car in the route with an allegation of violation of traffic rules, but OLA has taken money from me for that detained, Why ?
Today when I was trying to inform this matter over contact number [protected] it told me that my account has been blocked ? What is this ? Why my account has been blocked ?
Kindly enquire into the matter
With regards,
Dr Samir Ku Nanda