Submitted by: Vinit Kathare
I made a booking last night for my friend from Marol to kalwa Mr Rajesh a car driver was the one who served . I was using ola money very first time and was unknown abt the fact that money gets auto deducted . So my friend also paid for the trip i.e Rs 437 and money also got deducted from my account . Driver DONT EVEN KNOW how to use the software WORST TRAINING SUPPORT . On the very next day i called on customer care pooja helped me with drivers number and i tried calling him the whole day no one is answering the call and again was trying to reach customer care neither customer care number is answerable .. IMPROVE CUSTOMER CARE SERVICE FOLKS.WHAT WORLD YOU ARE INTO..and find the way for me how will i get my harden money back.