Scam or fraud: — Beauty Products

Submitted by:  apernaa arya

Complaint Details:
My Order no is – # 600602626. I wish to return this, but not hear from them, I had sent them various emails to take my request for return the item and refund my money.They are not replying my emails and no one pick their customer care no, Their phone no always busy . Pls look into the matter and help me by my refund ASAP
Very unfair work, worst attitude by your customer care executive
n calling the customer care number provided on Nykaa website, it gets an automated response of ‘All our customer care executives are busy, please call after some time.’ I have emailed thrice on Nykaa support email ID and haven’t got a single response. It’s absolutely ridiculous and I have never had such an awful shopping experience online. I would like my money back!