Submitted by: Nirupam Chatterjee
Complaint Details:
Under my Mobile No. 9902548914 one coupon bearing the No. 55541558737 was issued in the month of October’16 and on demand of SIM it was informed by Reliance Trend at Cunningham Road at Bangalore that coupon is not accepting on line so SIM was not issued. It was informed to Manager of Reliance Trend who has informed that it is happening to number of customer and he is helpless. After a few days again the SIM was claimed but it is appearing that the Coupon has been REDEEMED. On inquiry it is informed that SIM is being issued so again can not be issued. It is not understood how SIM against one’s coupon can be issued to some other mobile holder. At most coupon should have been cancelled if not claim in due time but how it can be issued to other person who may use this SIM for some illegal work for which original coupon holder can be make him responsible. Matter is very much grave and SIM already issued to be cancelled with immediate effect. How to get other SIM to be inform. In system the same coupon is appearing as REDEEMED.