Scam or fraud: Kotak Mahindra Bank — sr closing with out confirmation

Submitted by: 115195999

Complaint Details:
Your request via SR1-[protected] is closed. Amount for the disputed transaction has been provisionally credited to your account.
I received only 37.57rs but remaining 1122rs is not credited in my account what is this 37.50rs because of that amount I won’t raise a complaint 1122rs is not small amount OK and with out my conformation how can u people close it
Thanks and regards