Scam or fraud: Kotak Mahindra Bank — Cash withdrawal

Submitted by: Mahesh H patel

Complaint Details:
I go to Kotak Mahindra Bank at Palsana branch(Surat) from last 5 days for cash withdrawal my account at Surat branch But bank clearly mr.dhaval ask me your a/C is from Surat so u must go there either u by letter from your branch for withdrawal from here I ask them core what’s the meaning of core banking . So I will withdrawal any where.
At last he(Dhaval)give a cash each8000of my factory other worker .If your circular for do not give cash to any other branch
At last I want to know why he should he not give a cash to me sir I request you please interested in this matter my sim no 9825859843 &the bank person no.9712977291