Scam or fraud: Indian Railways — Courier parcel related issue

Submitted by:  Rishabh Dhupar

Complaint Details:
Respected sir,
This is to bring under your consideration that i have booked parcel from nagpur jn to ambala cantt jn with PRR No 2003647602( SLR No SEC 938727, Tr no 18237, 2nd compartment, 15/12/16) and PRR No 2003648102 (SLR No SEC 978714, Tr no 18237, 1st compartment, 14/12/16), but due to negligence of ambala cantt junction employees the parcel is not unloaded at ambala cantt junction and i have not received my parcel till now.
it is my humble request to take action accordingly.
yours faithfully
Rishabh Dhupar