Scam or fraud: Indian Railway Catering & Tourism Corporation [IRCTC] — Payment deducted

Submitted by: pandey4836

Complaint Details:
Ear Sir/Madam,

I had booked ticket from Anand Vihar Terminal to Muzaffarpur on 26/12/2016 for journey on 25/04/2017. PNR no: 2426293530 and Transaction ID: 100000692571491. While 1st booking, payment of ticket is deducted but ticket was not booked and IRCTC page gone so I tried again and at 2nd booking, payment was deducted and i got the ticket. So for 1 booking, my account is deducted twice with amount 6965.00. So request you to look into the matter urgency and refund my unnecessarily deducted amount 6965.00.