Scam or fraud: Indian Railway Catering & Tourism Corporation [IRCTC] — Money not refunded

Submitted by: Deep Kakati

Complaint Details:
On 22nd december i tried to book 3 tickets through sbi buddy for my journey from ledo to guwahati but during the transaction money has been debited from my account but tickets has not been reserved and it shows failure message. I face problem because i was totally rely on the Irctc service i hope they will look into my matter and soon money will be refund to my account. The transaction id is: 3455470381.