Submitted by: Dr. mani Kothari
The General manager, DSO
Subject :- Complain against Susma Gas, Mansarover, Jaipur.
I am a senior consultant with corporate hospital & my wife is ENT surgeon in State Govt. I have connection with your company since my arrival to India in 1994. But attitude of agency & contractor who is supplying cylinder is very poor. They never bring weighing scale. Always charge more than the amount on receipt.
This time delivery man came whose name is Kanwar Pal. Inspite of repeated request, he didn’t respond. He called his contractor Sukhvinder. Inspite of telling repeatedly he started fighting & told if you require I will bring the weighing scale.
He was also telling that if you pay extra we will deliver otherwise you have to suffer. The refill was booked on Nov. 30th 2016 and delivered on Dec. 18th 2016.
Kindly look into the matter.
Dr. Mani Kothari
104/11 Mansarover, Jaipur.
Mobile No. 9829062018.