Scam or fraud: IFB Industries — Washing Machine service issue after repeated attempts to contact customer service

Submitted by:  Pandeyji043

Complaint Details:
I called IFB customer care on Oct 29, 2016 to complain about my fully automatic washing machine. My complain number is 18660403. Someone called me on Nov 2, 2016 and said other engineer will call and visit, but till date no one called or visited my place to repair the machine. I also have an AMC with IFB. Since then I have called customer service several times, and have been assured of quick resolution but all are false promises. 2 times I have been given number of higher authority and managers but those numbers are out of service.
This is pathetic service from a reputed company.

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