Submitted by: goel14feb
This is bring to your kind notice that a customer care executive Ms. Bhavik Shah Purohit of IDEA has committed to give Rs.300/- discount on 28.11.2016 in my last bill dated 25.11.2016 and told me that the same will be reflected in my bill next bill dated 25.12.2016. But the same has not being done and still I did not get any one time discount on my current outstanding bill as committed.
Hence, you are requested to expedite the matter and do the needful so that I can pay the current outstanding bill amount before due date if the problem could not be resolved than I will have to switch to another service provider via PORT as every time no body responded on the complaint email ID and I have more better options in the market.
Thanks and regards,
e-mail ID: firstname.lastname@example.org