Scam or fraud: Homeshop18 — non replacement have been received

Submitted by: Rajesh Prasad,

Complaint Details:
I ordered of 10 Pc Serve Ware on 03/08/2018, vide ordered no [protected] and received that but due to change of colour I called for changed the same after several reminder and whatsApps received the product from my home for returned and again after several reminder and whatsApps they stated that I Will not get the same I have to received my Rs ; 1199/- Pl tell me why I will back my money after one month.