Scam or fraud: Hdfc Bank — not received my cashback

Submitted by: Ankush7499

Complaint Details:

Hi..i have taken consumer durable loan from hdfc 4 months ago..u have said after 3 months i will recieve my cashback but i havent recieved till yet.
My loan no is- [protected] and [protected]
My name is Dr ankush jain and registered mobile number is [protected].
I am regularly calling your customer care but there is no response
Is this the way hdfc is giving promises to the customers and specially your customer care number [protected];its always busy;i have called thousands of times and wait for hours.