Submitted by: samel_ar
Complaint Details:
I have been using HDFC visa Credit card for over 05 years. I had got credit card refund of 166500 from one merchant on Nov. 12, 2016. As my credit card is linked to savings account. I requested HDFC team to transfer the amount to my savings account on Nov. 15, 2016. I was told by HDFC credit card department that they will send me Demand Draft to my registered address in 7 working days.
When, after 10 days I did not receive any Demand Draft. I started making calls to check the status with HDFC regularly. But all my efforts turned out to be futile. All these days they made false promises.
Today after more than 20 days I am still struggling to get my money back in my saving account. HDFC has lost its credibility. I thought putting a grievance in consumer forum will get me justice.