Scam or fraud: HDFC Bank — Egiftcard plus

Submitted by:  Pratibha Adak

Complaint Details:
I dont have any adequate information online regarding it. I invested 2500. And no official is ready to help. This is so depressing. My money is gone and my friend did not recieve it. It is embarassing. Worst service ever.I did notify the customer service. I could hardly hear the voice. He just gave me a random email id to contact. He didnt even text it to me as I could hardly hear his voice. I felt like my money is unsafe in this bank.I regret using their service. I will close my account here and ask others also not to make such dicey transactions.