Scam or fraud: Haryana Transport Department — regarding refund for ticket of bus cancelled due to strike

Submitted by:  Swati8692

Complaint Details:

I had two bookings for Haryana Roadways Volvo Bus Service for :
18th October 2018 (23:15 PM; Delhi to Chandigarh) Reference number – V[protected]; PNR – OCT182412; Trip ID[protected] and

21st October 2018 (13:10 PM; Chandigarh to Delhi) Reference number – V[protected]; PNR – OCT186768; Trip ID[protected].

Both of these buses got cancelled due to the ongoing strike. Kindly provide a refund for the given two tickets as soon as possible.