Scam or fraud: Food Panda — refund still not credited after 10 working days

Submitted by: Raghu K35

Complaint Details:

On 26/09/2018 placed order in food panda with order id – w0bd-07h7 after the payment, order got cancelled from restaurant end. Got mail from food panda regarding refund initiation with in 7-10 business days. Still no refund has credited when discussed the same with live support team in food panda app they asked for bank statement. Why should I submit my bank statement? Why can’t you solve the issue from your side?