Scam or fraud: Faulty product suppy by amazon

Submitted by: Anuradha Rakh

Complaint Details:

I order mobile by using amazon app pay through card after 4 day I got delivery of my oreder. But unfortunately this mobile dose not start so I tried replace or refund but I couldn’t. Also tried to contact with customer care of this side but failed. And its refund time is only for one week from the delivery of order..its second time with me.

Pls look into matter