Scam or fraud: Fastrack — service center

Submitted by: Shrutikanani

Complaint Details:
I purchased watch on 21aug2017
After one month showing late time
Went to service center(ghod dod road, surat)
They said we will not take online product for repairing
Ticket ID: [protected]
Taken watch said machine should b replace have to sent to company
Call again to show warranty card nf box of watch
After 10days give watch back
After a month same problem
Went to same service center
Again same repair we will not take online product for repairing
Call to customer care
Ticket ID: [protected] (on 31 july2018)
They accept watch
I want some action against service center
Customer care representative saying our consent department will call you
Today is 8aug2018 I didn’t receive any call