Submitted by: Suriyas_25
2001093778 24th Dec and today morning again I did follow up and update from helpdesk agent as escalated complain, I was following with Kavitha on this who give me her number last time to any such issue, but frustrated totally from morning she said issue will be resolved today “26th dec 2017” before evening and evening 17:20 I called her she said person on the way, later when I called at 19:00, she responding saying that location not in her limit, what kind of management, I really want to know does escalation manager read such complain..,
Waiting for Kavitha, as discussed with her on call, I see every time Eureka Forbes do like this with their customer .
There is limit for this, you can’t fail to provide service to customer, there is no mean customer has to follow up to get service every time, in that case for what you have system for registering the complaint on your tollfree no18602661177
Note: — I want amc money back or extend the amc for 2 year without any further delay for such poor service response..