Submitted by: rajz_5
Complaint Details:
244848 – Ticket closed without work.
253827 – While inquiring on the ticket 244848 they said this has been closed. Insisted to reopen the ticket. But they opened one more 253827 . Before this a service person came to my place and took the faulty device stating he will send the parts to Pune and you will get a replacement. Product is on warranty and i have provided all the documents. This has already been 1 month. I am tired of following up to customer care and the service engineer.
Are you going to expand the warranty duration? i have not purchased this just to hang in Kitchen.